Shipping Policy

ORDER PROCESSING

Each Bella’s Cozy Cottage product is handmade with care. Orders are typically prepared within 3–5 business days. Larger, personalized, or high-volume orders may require additional processing time.

Processing time does not include shipping time. You will receive a confirmation email with tracking information once your order has shipped.

U.S. SHIPPING

Standard shipping is free on all orders within the United States.

Estimated delivery times are shown at checkout. Delivery estimates begin after your order has been processed and shipped.

INTERNATIONAL SHIPPING

We ship to select countries outside the United States. Available destinations and shipping charges will be calculated at checkout based on the delivery address and package information.

International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges required by their country. These fees are not included in the product or shipping price.

TRACKING

Tracking information will be sent to the email address provided during checkout. Please allow up to 48 hours for tracking updates to appear after receiving your shipping confirmation.

Please ensure that your email and shipping address are entered correctly before completing your purchase.

INCORRECT SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error.

We cannot guarantee that an address can be changed after an order enters production or ships. Bella’s Cozy Cottage is not responsible for packages delivered to an incorrectly entered address.

DELIVERY DELAYS

Once an order has been transferred to the shipping carrier, delivery times are outside our direct control. Delays may occur because of weather, holidays, carrier disruptions, customs processing, or other unexpected circumstances.

Please contact the shipping carrier first if tracking shows that your package has been delayed.

LOST OR MISSING PACKAGES

If tracking has not updated for several days or your package appears to be lost, please contact us at [bellascozycottage@gmail.com](mailto:bellascozycottage@gmail.com) with your order number.

If tracking shows that the package was delivered but you cannot locate it, check around the delivery area, ask other household members or neighbors, and contact the shipping carrier. We will help provide available shipping information, but we cannot guarantee replacement or reimbursement for packages marked as delivered.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or incorrect, contact us at [bellascozycottage@gmail.com](mailto:bellascozycottage@gmail.com) as soon as possible. Include your order number and clear photos of the product and packaging so we can review the issue and make it right.

RETURN SHIPPING

Do not send a product back without contacting us first. If a return is approved, we will provide the correct return address and instructions.

Questions about shipping can be sent to [bellascozycottage@gmail.com](mailto:bellascozycottage@gmail.com).